Performance Coaching
The RESET Method™
A structured, dual-engagement coaching framework that closes performance gaps—without defaulting to avoidance or escalation.
The Challenge
Underperformance doesn't fix itself—and most leaders avoid the conversation.
When a team member is underperforming, leaders often default to avoidance, vague feedback, or escalation to HR. None of these close the gap. The real issue usually lives in the space between the leader and the team member—misaligned expectations, unspoken frustrations, and blind spots on both sides.
The RESET Method™ doesn't choose sides—it closes gaps. By engaging both the leader and the team member from the start, this framework surfaces blind spots, builds shared understanding, and produces real, lasting shifts in how people show up and deliver.
What Leaders Gain
- A team member who takes full ownership of their performance
- A leader who gains confidence in managing underperformance
- Measurable shifts in behavior, communication, and accountability
- Alignment between leader and team member that closes performance gaps
- Talent retained instead of replaced—saving your organization time and cost
How It Works
Discovery & Assessment
We begin with separate conversations with the leader and the team member to understand context, perspectives, and blind spots on both sides.
Parallel Coaching
Both participants receive structured coaching—the leader on how to manage performance effectively, the team member on taking ownership and closing gaps.
Alignment & Outcome
A mid-point checkpoint and comprehensive outcome summary ensure measurable shifts in behavior, communication, and accountability.
Engagement Details
Virtual (Zoom)
Dual-engagement model
Mid-point checkpoint
Comprehensive outcome summary
Best For
Leaders navigating team member(s) that are underperforming who need a structured, confidential coaching framework that drives accountability and real behavior change.
Close performance gaps. Retain your talent.
Let's discuss how the RESET Method™ can transform your team dynamics.